Shipping Policy

Last updated: August 2026

At ARULA™ Home, we aim to make every order experience simple, reliable, and transparent. Below you’ll find information about our shipping process, estimated delivery times, and order tracking.

Free Shipping

We are pleased to offer FREE SHIPPING on all orders.

There is no minimum order value required. The shipping cost will automatically be €0 / FREE at checkout.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.

Orders placed on weekends or public holidays may begin processing on the next business day.

Estimated Delivery Time

Our standard estimated delivery time is:

3–8 business days

Delivery times are calculated from the date your order is dispatched.

Please note that delivery estimates may occasionally vary due to carrier delays, public holidays, customs procedures, weather conditions, or other circumstances outside our reasonable control.

Order Tracking

Once your order has been dispatched and tracking information becomes available, you will receive an email containing your tracking details.

Please allow some time for the carrier’s tracking system to update after your parcel has been shipped.

Multiple Packages

In some cases, an order containing multiple products may be shipped in separate packages. As a result, individual items from the same order may arrive on different days.

You will not be charged any additional shipping fees if your order is divided into multiple shipments.

Delivery Delays

While we work with our shipping partners to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact us and we will assist you in checking the status of your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us with your order details.

For damaged deliveries, we may ask you to provide photographs of the package and product so that we can review the situation and assist you with the appropriate solution.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact ARULA™ Home using the contact information provided on our website.

We’ll be happy to assist you.